Title: A comprehensive approach to study the adoption and implementation of cloud-based ERP among SMEs

Authors: Aveek Basu; Sraboni Dutta; Rohini Jha

Addresses: Birla Institute of Technology, Mesra, Ranchi 835215, Jharkhand, India ' Birla Institute of Technology, Mesra, Ranchi 835215, Jharkhand, India ' Birla Institute of Technology, Mesra, Ranchi 835215, Jharkhand, India

Abstract: Cloud computing in recent years has become the de facto technology in delivering seamless IT services across industries. With the aid of cloud technology, ERP systems are transitioning to take advantage of the myriad of benefits facilitated by cloud. The COVID pandemic has had a significant impact on small and medium enterprises (SMEs) in the last two years, and to remain competitive, SMEs need to adopt the latest technology. The current research work aims to develop an extended integrated unified theory of acceptance and use of technology 2 (UTAUT2) model and attempts to explore the factors responsible in adoption and use of cloud ERP among SMEs. Exploratory research and a quantitative survey have been conducted to determine the intention among SMEs towards adoption of cloud ERP. The significant findings from the study will aid SMEs to determine and analyse the factors influencing cloud ERP adoption.

Keywords: cloud ERP; intention to use; actual use; UTAUT2; small and medium enterprise; data security; vendor lock-in.

DOI: 10.1504/IJBIS.2023.129714

International Journal of Business Information Systems, 2023 Vol.42 No.3/4, pp.305 - 330

Received: 21 Aug 2021
Accepted: 25 Dec 2021
Published online: 21 Mar 2023 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article