Title: Determinants of the success of MSMEs in India: a policy vs. technology perspective

Authors: Vikas Kumar; Pooja Nanda

Addresses: Central University of Haryana, Jant-Pali, Mahendragarh-123031, Haryana, India ' Sushant University, Sector 55, Golf Course Road, Gurugram – 122011, Haryana, India

Abstract: The Indian micro, small and medium enterprises (MSMEs) sector is extremely diverse in terms of size, variety of products, service areas, and types of technology being used. It supports the industrial development of rural and backward areas, decreasing provincial discrimination, and ensuring better, unbiased delivery of national revenue and capital. This paper explores the various aspects of the development of MSMEs in India from the perspectives of technology and policy. Specific roles of technology along with domestic and international policies have been analysed to identify their impact on the development of MSMEs. Internet, e-commerce, mobile communication, online payment systems, computer aided designing and social media have been identified as the most important technological determinants of the success of MSMEs. Whereas the impact and provisions of a number of government schemes and initiatives have been presented along with their role in the development of specific categories of MSMEs.

Keywords: MSMEs; micro; small and medium enterprises; technology integration; government policy; digital India; export lines of credit.

DOI: 10.1504/IJTPM.2023.129471

International Journal of Technology, Policy and Management, 2023 Vol.23 No.1, pp.102 - 122

Received: 03 Jun 2021
Accepted: 10 Nov 2021
Published online: 10 Mar 2023 *