Article: Social media use for public policymaking cycle: a meta-analysis Journal: Electronic Government, an International Journal (EG) 2023 Vol.19 No.2 pp.123 - 145 Abstract: This study aims to determine the role of social media in policymaking by reviewing journals from 2010 to 2020. This study is a meta-model for the role of social media in policymaking. The method combines the method with data from various data sources, including published documents. Vosviewer and Words were used to examine patterns of relationships or clusters in analysed journals. The data obtained from Scopus helps discuss findings and draw conclusions. The results of the study indicate that social media has a significant influence on public policymaking and governance through: 1) data acquisition and pre-processing; 2) the opinion tracking component addresses hot topics as well as the selection and tracking of sensitive issues; 3) the distributed processing component performs fast processing of data access; 4) public opinion analysis component; 5) public opinion measurement component. This study only compares the results of an analysis of scientific developments in social media and government policies. Future research should examine approaches to making reliable policies and promoting transparency through social media. This study encourages the use of social media as an alternative approach in the policy cycle. Inderscience Publishers - linking academia, business and industry through research

Title: Social media use for public policymaking cycle: a meta-analysis

Authors: Achmad Nurmandi; Herpita Wahyuni; Maria Dolores Guillamon; Salahudin; Isnaini Muallidin

Addresses: Department of Government Affairs and Administration, Jusuf Kalla School of Government, Universitas Muhammadiyah Yogyakarta, Indonesia ' Department of Government Affairs and Administration, Jusuf Kalla School of Government, Universitas Muhammadiyah Yogyakarta, Indonesia ' Departamento de Economía Financiera y Contabilidad, University of Murcia, Spain ' Departement of Government, Universitas Muhammadiyah Malang, Indonesia; Department of Political Islam-Political Science, Universitas Muhammadiyah Yogyakarta, Indonesia ' Department of Government Affairs and Administration, Jusuf Kalla School of Government, Universitas Muhammadiyah Yogyakarta, Indonesia

Abstract: This study aims to determine the role of social media in policymaking by reviewing journals from 2010 to 2020. This study is a meta-model for the role of social media in policymaking. The method combines the method with data from various data sources, including published documents. Vosviewer and Words were used to examine patterns of relationships or clusters in analysed journals. The data obtained from Scopus helps discuss findings and draw conclusions. The results of the study indicate that social media has a significant influence on public policymaking and governance through: 1) data acquisition and pre-processing; 2) the opinion tracking component addresses hot topics as well as the selection and tracking of sensitive issues; 3) the distributed processing component performs fast processing of data access; 4) public opinion analysis component; 5) public opinion measurement component. This study only compares the results of an analysis of scientific developments in social media and government policies. Future research should examine approaches to making reliable policies and promoting transparency through social media. This study encourages the use of social media as an alternative approach in the policy cycle.

Keywords: social media; policy making; government; literature review; participation; transparency.

DOI: 10.1504/EG.2023.129428

Electronic Government, an International Journal, 2023 Vol.19 No.2, pp.123 - 145

Received: 08 Feb 2021
Accepted: 23 May 2021
Published online: 09 Mar 2023 *

Title: Social media use for public policymaking cycle: a meta-analysis

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