Title: Impact of HRM practices on employee productivity in times of COVID-19 pandemic

Authors: Prachi Jain Aggarwal; Nitya Khurana; Shefali

Addresses: Amity College of Commerce and Finance, Amity University, K3 Block, 2nd Floor, Sec-125, Noida, Uttar Pradesh-201301, India ' Jagannath International Management School, Mor, Pocket – 105, Kalkaji, New Delhi – 110019, India ' Institute of Innovation in Technology and Management (IITM), D-27&28, Institutional Area, D-Block, Janakpuri, New Delhi-110058, India

Abstract: The purpose of this paper is to investigate the role of various human resource management practices in contributing to employee productivity in remote work environment during the lockdown restrictions imposed because of COVID-19 pandemic. In order to achieve the objectives of our research, we have used descriptive research design and have used a survey method to collect responses of salaried employees working from home during lockdown period. The results of the study suggest that the human resource practices relating to job description, training and development, job security, equal opportunity, performance linked compensation, competence linked compensation, employee welfare all together had a significant positive effect on the maintenance and enhancement of the employee productivity. It helps the organisations to promote healthy communication, participative decision making and strategic planning for current and future growth.

Keywords: productivity; employees; HRM; workplace; pandemic; COVID-19; lockdown; work-from-home; HR-practices; management; quality.

DOI: 10.1504/IJPQM.2023.128596

International Journal of Productivity and Quality Management, 2023 Vol.38 No.1, pp.73 - 97

Received: 27 Oct 2020
Accepted: 11 May 2021
Published online: 27 Jan 2023 *