Title: The mediation effects of job characteristics between interpersonal justice, informational justice and job engagement

Authors: S.M. Deepa

Addresses: Management Sciences (PSG Institute of Management), Anna University, Chennai – 600025, India

Abstract: The present study examined the role of interactional justice (interpersonal and informational) on job engagement and the mediation role of job characteristics between interactional justice and job engagement (physical, cognitive and emotional). Using a sample of 252 employees from information technology firms based in South India, the current study analysed the hypothesised mediation model by employing partial least squares-structural equation modelling (PLS-SEM). Results revealed that interpersonal justice and informational justice have positive impacts on job characteristics, and job characteristics partially mediate between interactional justice and job engagement. The findings of the study emphasise that (a) interactional justice has a positive relationship with job characteristics which is scarcely found in the literature; and (b) job characteristics act as a mediator between interactional justice and job engagement, which is a new perspective. All three energies of job engagement are examined individually.

Keywords: interpersonal justice; informational justice; job characteristics; job engagement; physical; cognitive; emotional; PLS-SEM; partial least squares-structural equation modelling; information technology sector.

DOI: 10.1504/IJDS.2022.127694

International Journal of Data Science, 2022 Vol.7 No.3, pp.242 - 269

Received: 20 Mar 2022
Received in revised form: 29 May 2022
Accepted: 11 Jun 2022
Published online: 14 Dec 2022 *

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