Title: How to create a successful workplace: the co-workers' opinion of 'Sweden's best workplace'

Authors: Asa Wreder, Bengt Klefsjo

Addresses: Division of Quality and Environmental Management, Lulea University of Technology, 971 87 Lulea, Sweden. ' Division of Quality and Environmental Management, Lulea University of Technology, 971 87 Lulea, Sweden

Abstract: Employee involvement is important to support individual and organisational development, but can also lead to stress and sickness absence. To learn more about how managers should work to achieve forms of involvement that both promote employee health and organisational development, a case study was performed in a large bank that has reduced sickness absence while developing employee dignity and organisational performance. The paper describes the employees| view of what has been vital to create such a successful workplace and methodologies that have been used to achieve this. The results indicate that managers and employees have worked systematically to create a culture based on common values by choosing supporting methodologies.

Keywords: employee involvement; commitment; management; leadership; TQM; employee health; organisational development; methodologies; workplaces.

DOI: 10.1504/IJMP.2007.012750

International Journal of Management Practice, 2007 Vol.2 No.4, pp.345 - 367

Published online: 13 Mar 2007 *

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