Title: The impact of business intelligence in crisis management: the strategic vigilance as an intermediary variable in Jordanian insurance companies

Authors: Abdallah Mishael Obeidat

Addresses: Business Administration Department, Business College, Jadara University, Jordan

Abstract: This study aimed to identify the role of strategic vigilance as an intermediary variable in the impact of business intelligence in crisis management in Jordanian insurance companies. This study used the design of quantitative research, where 275 questionnaires were collected from the observers working in Jordanian insurance companies to obtain the necessary data to test the hypotheses of the study. Path analysis was used to test the hypotheses of the study. The findings of the present study revealed that there is a significant impact of business intelligence on crisis management, as well as the impact of business intelligence on strategic vigilance, the presence of strategic vigilance in crisis management, and the impact of business intelligence on strategic vigilance with strategic vigilance as an intermediary variable.

Keywords: business intelligence; strategic vigilance; crisis management; insurance companies; Jordan.

DOI: 10.1504/IJBIS.2022.126994

International Journal of Business Information Systems, 2022 Vol.41 No.3, pp.342 - 359

Received: 12 Nov 2019
Accepted: 24 Jan 2020
Published online: 17 Nov 2022 *

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