Title: An IT outsourcing governance model for mobile learning and organisation

Authors: Ragnar Andresen, Knut Ekker, Bo Hjort Christensen, Petter Gottschalk

Addresses: Nord-Trondelag University College, N-7729 Steinkjer, Norway. ' Nord-Trondelag University College, N-7729 Steinkjer, Norway. ' Norwegian School of Management BI, N-0442 Oslo, Norway. ' Norwegian School of Management BI, N-0442 Oslo, Norway

Abstract: Information Technology (IT) governance is concerned with decision rights, resource mobilisation and strategic alignment to achieve more benefits from information systems. In an outsourcing relationship, governance arrangements shift from being intra-organisational to being inter-organisational. Inter-organisational relationships are often based on virtual organisations, especially in offshore arrangements. Mobile learning and organisation will enhance the performance in outsourcing arrangements. A framework to discuss these issues is introduced in this paper in terms of an IT outsourcing governance model. Mechanisms in the model were empirically rated in a survey in Norway.

Keywords: core competencies; critical success factors; entrepreneurship; leadership roles; mobile learning; mobile organisation; outsourcing contracts; outsourcing theories; spokesman; outsourcing governance; Norway; information technology; IT outsourcing.

DOI: 10.1504/IJMLO.2007.012677

International Journal of Mobile Learning and Organisation, 2007 Vol.1 No.2, pp.184 - 197

Available online: 07 Mar 2007

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