Title: A multimedia educational tool integrating materials handling technology, analysis and design using a virtual distribution center

Authors: Shaelynn Hales, Sunderesh S. Heragu, Robert J. Graves, Sybillyn Jennings, Charles Malmborg

Addresses: FAA National Headquarters, System Operations Airspace & AIM, 800 Independence Ave, SW, Washington, DC 20591, USA. ' J B Speed School of Engineering, Department of Industrial Engineering, University of Louisville, Louisville, KY 40292, USA. ' Dartmouth College, 8000 Cummings Hall, Hanover, NH 03755-8000, USA. ' Gurley Hall, Room 307, The Sage Colleges, Troy, NY 12180, USA. ' Department of DSES-CII 5th Floor, 110 Eighth Street, Troy, NY 12180-3590, USA

Abstract: Recognising the learning styles of today|s upper level engineering undergraduates, a multimedia educational tool is developed to supplement traditional instruction in courses related to Materials Handling (MH) and facility design. The CD-ROM based system teaches design and analysis principles by integrating model-based tools with visual representations of materials handling technology using interactive play spaces, video animations, voiceovers and text to provide context for design decision making. Students must address five design challenges presented in the context of a teen fashion retailer|s national distribution centre including selection and configuration of conveyor systems, design of an Automated Storage and Retrieval (AS/R) system, design of workstations for order consolidation and assembly, design and configuration of a pallet load unitisation system and design of a storage and retrieval area. This study describes the major elements of this unique instructional system and reports on the results of student evaluations.

Keywords: multimedia instruction; materials handling technology; design decision making; industrial engineering; virtual distribution centre; technology supported learning; AS/RS design; automated storage; automated retrieval; conveyor selection; teen fashion; fashion retailers; educational tools; CD-ROM.

DOI: 10.1504/EJIE.2007.012656

European Journal of Industrial Engineering, 2007 Vol.1 No.1, pp.93 - 110

Published online: 05 Mar 2007 *

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