Title: Stakeholders' perception on blockchain technology in Indian aviation industry: a focus group study

Authors: Akhil Damodaran; Rupesh Kumar; Deepak Bangwal; Sheetal Khanka; Deep Shree

Addresses: Department of General Management, School of Business, University of Petroleum and Energy Studies (UPES), Kandoli Campus, Dehradun, Uttarakhand, India ' Department of Transportation Management, School of Business, University of Petroleum and Energy Studies (UPES), Kandoli Campus, Dehradun, Uttarakhand, India ' Department of General Management, School of Business, University of Petroleum and Energy Studies (UPES), Kandoli Campus, Dehradun, Uttarakhand, India ' University of Petroleum and Energy Studies (UPES), Bidholi Campus, Dehradun, Uttarakhand, India ' Delhi School of Management, Delhi Technological University, New Delhi, India

Abstract: Blockchain is a new emerging technology, and its implementation in the field of aviation is very recent. The study has taken the case of Indian airports where its implementation is under progress. The experts were invited to understand their perception of blockchain implementation in the Indian aviation industry. The study helps to understand the practical issues that management goes through when they are implementing the blockchain system in Indian aviation sector. With the help of using focus group, the study identified stakeholder perceptions on blockchain implementation in the Indian aviation industry. The significant themes that emerged from the discussion are stakeholder consultation, regulation, manpower, security privacy, and infrastructure. Thus, the study has some critical managerial implications for the identified factors.

Keywords: blockchain; aviation industry; focus group study; India; cryptocurrency.

DOI: 10.1504/IJBIR.2022.126035

International Journal of Business Innovation and Research, 2022 Vol.29 No.2, pp.252 - 266

Received: 08 Jun 2020
Accepted: 05 Sep 2020
Published online: 10 Oct 2022 *

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