Title: Matching buyer-supplier interaction with governance mechanisms for business performance: the moderated mediation model with innovation ambidexterity

Authors: Yu Wang; Tao Jia; Jinliang Chen; Hongyi Sun

Addresses: School of E-Business and Logistics, Beijing Technology and Business University, No. 33 Fucheng Road, Haidian District, Beijing, China ' School of Management, Xi'an Jiaotong University, No. 28 Xianning West Road, Xi'an, Shaanxi, China ' Business School, Central University of Finance and Economics, No. 39 South College Road, Haidian District, Beijing, China ' Department of Advanced Design and Systems Engineering, City University of Hong Kong, 83 Tat Chee Avenue, Kowloon, Hong Kong

Abstract: This paper aims to investigate the relationships among buyer-supplier interaction (BSI), innovation ambidexterity, and business performance. It postulates that BSI contributes to innovation ambidexterity that serves to benefit business performance. Building on organisational information processing theory, this study clarifies boundary conditions in terms of governance mechanisms. The SPSS version of PROCESS was employed to test hypotheses using ordinary least squares regression based on survey data collected from 184 Hong Kong manufacturing firms. The results show that innovation ambidexterity mediates the relationship between BSI and business performance. Furthermore, the indirect relationship is strengthened by the interplay of contracts and trust in its first stage.

Keywords: buyer-supplier interaction; governance mechanism; contract; trust; innovation ambidexterity; exploitative innovation; exploratory innovation; knowledge recombination; organisational information processing theory; information processing requirement; information processing capacity; fit as moderation; moderated mediation.

DOI: 10.1504/IJTM.2022.125973

International Journal of Technology Management, 2022 Vol.90 No.3/4, pp.182 - 215

Accepted: 29 Nov 2021
Published online: 05 Oct 2022 *

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