Title: Performance assessment of seaport container terminals of India using data envelopment analysis

Authors: Binay Kumar Rajak; Amit Upadhyay

Addresses: Vinod Gupta School of Management, Indian Institute of Technology Kharagpur, West Bengal, 721302, India; School of Automobile, Mechanical and Mechatronic Engineering, Manipal University Jaipur, Rajasthan, 303007, India ' Department of Management Studies, Indian Institute of Technology Roorkee, Uttarakhand, 247667, India

Abstract: This study provides a systematic investigation of the performance of India's seaport container terminals. The aim of this study is to assess the terminals' performance by evaluating their relative efficiencies using data envelopment analysis along with the window analysis for the sensitivity of the results. Our analysis identifies efficient and inefficient terminals and evaluates their efficiency over time. We find that landlord-operated terminals managed by major ports located on the western coast are better performing than private terminals managed by minor ports on the eastern coast. However, two landlord-operated terminals of major ports on the eastern coast are found to be the most efficient. Our study suggests the scope of improvement for the inefficient terminals and concludes with managerial insights for maritime transport stakeholders.

Keywords: data envelopment analysis; DEA; container terminals; seaports; efficiency; port performance; benchmarking; window analysis.

DOI: 10.1504/IJLEG.2022.125932

International Journal of Logistics Economics and Globalisation, 2022 Vol.9 No.4, pp.339 - 369

Received: 15 Oct 2021
Accepted: 25 Feb 2022
Published online: 04 Oct 2022 *

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