Title: The South African software industry lacking project critical success factors: a project team perspective

Authors: Robert Toyo Hans; Ernest Mnkandla

Addresses: Department of Computer Science, Tshwane University of Technology, Soshanguve South Campus, Pretoria, South Africa ' Department of Computer Science, School of Computing, University of South Africa, Florida Park, Roodepoort, South Africa

Abstract: Project success is a much-researched area in project management, with research on project success on two main fronts: project success criteria and project success factors. This research paper intended to identify and report on some of the success factors, which seem to be missing in the South African software industry. The identification of such factors may assist software organisations to address the problem and thus improve their project success rate. Defined methodologies, team inclusion in decision-making, proper communication in teams, standardised project management practices and standardised project management leadership were identified as project success factors missing in some of South African software organisations. Based on implications from the absence of these factors, recommendations have been made, including formalising and defining project methodologies, involving project teams in decision-making by project managers, improving communication levels in project teams, and standardising both project management practices and project leadership. This study will be of interest to those software development organisations seeking to improve their project success rate by paying attention to project success factors.

Keywords: project success; success criteria; success factors; software; standardisation; communication.

DOI: 10.1504/IJFSE.2020.10036204

International Journal of Forensic Software Engineering, 2022 Vol.1 No.4, pp.301 - 313

Received: 02 Sep 2020
Accepted: 09 Nov 2020

Published online: 05 Jul 2022 *

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