Title: Performance evaluation of a rig tools supplier by using a fuzzy analytical hierarchy process method

Authors: Misra Hartati; Ismu Kusumanto; Ekie Gilang; Melfa Yola; Zarnelly Zarnelly; Puja Heryanti

Addresses: Department of Industrial Engineering, Sultan Syarif Kasim State Islamic University, Riau, Indonesia ' Department of Industrial Engineering, Sultan Syarif Kasim State Islamic University, Riau, Indonesia ' Department of Industrial Engineering, Sultan Syarif Kasim State Islamic University, Riau, Indonesia ' Department of Industrial Engineering, Sultan Syarif Kasim State Islamic University, Riau, Indonesia ' Department of Information System, Sultan Syarif Kasim State Islamic University, Riau, Indonesia ' Department of Information System, Sultan Syarif Kasim State Islamic University, Riau, Indonesia

Abstract: This case study was conducted at a petroleum drilling. In order to fulfil the company's needs, the Department of Supply Chain Management is responsible in the procurements of goods. In this department, there is a procurement division which takes the role of procuring goods towards the suppliers. But all this time, the procurement division is only considering which supplier is going to be used based on the lowest price offer only. But all this time, the procurement division is only considering which supplier is going to be used based on the lowest price offer, and not considering problems caused by suppliers that often lead to the company's loss. This research aims to find out the criteria used in evaluating supplier performance and determining which supplier has the best performance by using fuzzy AHP method. Of the 23 criteria identified, the important criteria that were suitable for evaluating supplier performance were obtained. These criteria are quality, price, delivery, company structure, behaviour, service, and geographic location. In this case study, the chosen supplier is supplier 3. The chosen supplier is supplier 3.

Keywords: fuzzy AHP; performance; supplier; supply chain management.

DOI: 10.1504/IJBG.2022.10048466

International Journal of Business and Globalisation, 2022 Vol.30 No.3/4, pp.567 - 580

Accepted: 02 Mar 2021
Published online: 30 Jun 2022 *

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