Title: Taxonomy of factors affecting timely completion of information technology projects

Authors: Muhammad Ali Sahato; Amir Hossein Ghapanchi

Addresses: College of Engineering and Science, Victoria University, Melbourne, Australia ' College of Engineering and Science, Victoria University, Melbourne, Australia; The Institute for Sustainable Industries and Liveable Cities, Victoria University, Melbourne, Australia

Abstract: Many information technology (IT) projects suffer from delayed completion. This paper studies factors which impact timely completion of IT projects. Three Australian IT projects, i.e., MYKI Smart Card, National Broadband Network (NBN) Australia, and Health SMART Modernization Project, were studied via qualitative research. Subsequently, 70 factors affecting timely completion of IT projects were discovered. Taxonomy is then developed, grouping these 70 factors into 12 categories, namely, project planning, communicational pathways, people contribution, unconventional practice, contractual specification, essential evaluation and amendments, delineating execution framework, associated technicality, administrative surveillance, project risk evaluation, employee competence and project delivery assistance. The results have important implications for both researchers and practitioners.

Keywords: project delay; IT projects; project timely completion; project time management.

DOI: 10.1504/IJBIS.2022.123627

International Journal of Business Information Systems, 2022 Vol.40 No.2, pp.218 - 237

Received: 14 Aug 2019
Accepted: 11 Nov 2019
Published online: 30 Jun 2022 *

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