Title: Project management tacit knowledge for continuous improvement

Authors: Leandro Pereira; Renato Lopes Da Costa; Álvaro Dias; Rui Gonçalves; Carlos Jerónimo

Addresses: WINNING Lab, ISCTE – Instituto Universitário de Lisboa, Lisbon, Portugal ' Business Research Unit – BRU-IUL, ISCTE – Instituto Universitário de Lisboa, Lisbon, Portugal ' ISCTE – Instituto Universitário de Lisboa, Universidade Lusófona de Humanidades e Tecnologias, Lisbon, Portugal ' ISCTE – Instituto Universitário de Lisboa, Lisbon, Portugal ' WINNING Lab, ISCTE – Instituto Universitário de Lisboa, Lisbon, Portugal

Abstract: In an international environment of high competitive aggressiveness where markets are instable, an uncertain economic environment dominated by external variables forces our management to face a troubled period of uncertainty with the consequent need to rethink how to be in the market. It is through projects that transformation occurs, as they are the vehicle to implement the future steps of the organisation. The success of the organisations depends on the project's success. This research includes an extensive survey to 62 project managers in the Iberia market that face a typical project case in trouble, and asks them, based on the situation, their advice using their experience. The main findings allow us to understand that successive faults in projects came from the same reasons, the mistakes are repeated, so it is critical to shared tacit knowledge of good practices to avoid it again.

Keywords: tacit knowledge; knowledge management; project; organisational learning; best practices.

DOI: 10.1504/IJEBR.2022.123176

International Journal of Economics and Business Research, 2022 Vol.23 No.4, pp.482 - 499

Received: 10 Nov 2020
Accepted: 10 Dec 2020
Published online: 01 Jun 2022 *

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