Title: Impact of organisational trust, commitment and team orientation on industrial disputes - an empirical study on selected manufacturing companies of West Bengal

Authors: Wendrila Biswas; Debarun Chakraborty

Addresses: Department of Management and Social Science, Haldia Institute of Technology, Haldia, West Bengal, India ' Department of Management and Social Science, Haldia Institute of Technology, Haldia, West Bengal, India

Abstract: This study empirically specifies that the prevailing situation of suspicion, distrust, and fire fights in industries can be impaired to a greater extent through organisational trust, team orientation and ingraining a sense of fidelity, synergism among employees. Such an organisational culture makes the employees more congruous keeping a compatible aura in organisations, building a culture of collectivism thereby reducing confrontations. The prime findings of the study highlights that the aspects of organisational culture is having a positive and consequential impact on industrial disputes. Organisational commitment is one the most influencing determinant which influences organisational culture. The study has a considerable importance because of its impact on employees as it facilitates goal alignment, motivation, conflict tolerance and serves as a control mechanism. The study provides a forward glance in the working of functional managers who face challenges in curbing industrial unrest and fall into the stigma of organisational uproar.

Keywords: organisational trust; team orientation; commitment; synergism; conflict tolerance; congruous; culture; collectivism.

DOI: 10.1504/IJBG.2022.122278

International Journal of Business and Globalisation, 2022 Vol.30 No.1, pp.26 - 42

Received: 06 Jul 2018
Accepted: 03 Mar 2019
Published online: 19 Apr 2022 *

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