Title: The issues of tourism policy implementation among insider perspectives in Perhentian Island

Authors: Nor Syuhada Zulkefli; Mastura Jaafar; Azizan Marzuki

Addresses: Faculty of Hospitality, Tourism and Wellness, Universiti Malaysia Kelantan, 16100, Kota Bharu, Kelantan, Malaysia ' School of Housing, Building and Planning, University Sains Malaysia, 11600, Minden, Penang, Malaysia ' School of Housing, Building and Planning, University Sains Malaysia, 11600, Minden, Penang, Malaysia

Abstract: The tourism policy implementation is an important aspect to be explored since the nature of tourism sector is multi-faceted and complex with many organisations involvement. Previous studies highlighted the implementation of government policies could be problematic and ineffective in some countries. The main purpose of this study is to examine the factors influence the implementation of tourism policy in Perhentian Island. The study was selected nine respondents from three administrative levels of government agencies to be interviewed. It was found that three factors influence the effectiveness of policy implementation in Perhentian Island which are: 1) the multiple organisations involvement; 2) the intensity of collaboration; and 3) the degree of other stakeholders' involvement. The results also revealed the unclear role of the multitude government organisation and ineffective collaboration among stakeholders affect the policy implementation. Some suggestions also addressed which may enrich the tourism policy literature and future tourism planning.

Keywords: tourism policy; tourism planning; implementation; government administration; Perhentian Island.

DOI: 10.1504/IJTP.2022.121916

International Journal of Tourism Policy, 2022 Vol.12 No.1, pp.107 - 125

Received: 27 Apr 2021
Accepted: 23 Aug 2021
Published online: 07 Apr 2022 *

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