Title: Analysis of issues of e-government in Indian police

Authors: R.K. Mitra, M.P. Gupta

Addresses: Department of Management Studies, Indian Institute of Technology Delhi, Hauz Khas, New Delhi, India. ' Department of Management Studies, Indian Institute of Technology Delhi, Hauz Khas, New Delhi, India

Abstract: This paper reports the proliferation of e-government in a critical domain of civil administration, namely, police in India. The research brings out a whole array of issues, possible relationships, trends and impacts of e-government in the given domain. The paper also serves to suggest a possible framework for studying the response of a segment of governance to embracing e-government. A questionnaire-based survey was used to elicit the responses. The findings help point to which direction the policymakers need to redirect their attention to reinforce the momentum of e-government.

Keywords: e-government; electronic government; India; civil administration; Indian police; Superintendent of Police; police stations; first information reports; citizen services; crime; criminal information systems; information technology.

DOI: 10.1504/EG.2007.012182

Electronic Government, an International Journal, 2007 Vol.4 No.1, pp.97 - 125

Published online: 27 Jan 2007 *

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