Title: Maturity model for mapping crime in law enforcement

Authors: Petter Gottschalk, Philip Christopher Tolloczko

Addresses: Norwegian School of Management, Nydalsveien 17, 0442 Oslo, Norway. ' Oslo Police District, Hammersborggata 10, 0180 Oslo, Norway

Abstract: The diffusion of computerised crime mapping in policing has been studied extensively. However, there is a lack of research concerned with the extent to which such systems are used after adoption. This paper develops a maturity model for geographic information systems in crime mapping. The model consists of eight maturity levels covering visualisation, communication, simulation, optimisation, organisation, and strategy. The purpose of such a model is to help practitioners and researchers study organisational evolution and determine future direction in police organisations| use of electronic systems when mapping crime.

Keywords: geographic information systems; GIS; crime mapping; maturity levels; policing; e-government; electronic government; hot spots; management; strategy; performance; law enforcement; information technology; knowledge management; change management.

DOI: 10.1504/EG.2007.012179

Electronic Government, an International Journal, 2007 Vol.4 No.1, pp.59 - 67

Published online: 27 Jan 2007 *

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