Title: How e-government strategies influence e-commerce adoption by SMEs

Authors: Adela S.M. Lau, Vennesa W.S. Kwok

Addresses: Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong, China. ' Wealth Management Consultancy, Credit Suisse Group, 15/F Luk Kwok Centre, 72 Gloucester Road, Wanchai, Hong Kong, China

Abstract: Many researchers have studied strategies by which government can promote e-commerce development for Small and Medium Enterprises (SMEs) with respect to government policy, telecommunication infrastructure and technology. But how effective are these strategies? Since different countries have different cultures and environmental factors, this study targeted only SMEs in Hong Kong. We studied the human behaviour models and made some hypotheses and a questionnaire to elucidate the factors that influence the adoption of e-commerce by SMEs. We then investigated whether the Digital 21 strategies can overcome the concerns of SMEs and we provide recommendations based on studying government policies adopted by other countries.

Keywords: e-commerce adoption; e-government; government policy; small and medium-sized enterprises; SMEs; electronic government; electronic commerce; Hong Kong; Digital 21.

DOI: 10.1504/EG.2007.012177

Electronic Government, an International Journal, 2007 Vol.4 No.1, pp.20 - 42

Published online: 27 Jan 2007 *

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