Title: Perception vis-à-vis realisation of benefits from CSR activities: a study of such activities in Korba Coalfields of Chhatishgarh (India)

Authors: Sukanta Chandra Swain; A.S. Babu

Addresses: School of Humanities and Social Sciences, KIIT Deemed to be University, Campus-3, D-Block, 4th Floor, Bhubaneswar – 751024, Odisha, India ' South Eastern Coalfields Limited, Jaiprakash Colony, Korba, Chhattisgarh 495677, India

Abstract: To create feel good factor and strengthen the social bondage between the coal company and the nearby villagers, the coal company in the Korba Coal Fields of Chhatishgarh (India) has been providing multiple facilities to the villagers under the head of corporate social responsibility (CSR). Remarkable facilities offered by the company are related to village infrastructure and health. However, the question that insists for research is pertaining to matching of perception of the company on benefits appropriated by the villagers with the real benefits that the villagers are getting from CSR activities. Thus, the objective of this paper is to analyse the gap, if any, between the perception and realisation pertaining to benefits from CSR activities. ANOVA and regression techniques are used to analyse primary data collected from 500 villagers and 17 company representatives. It is found that there is no gap between the perception of the coal company on benefits availed by the villagers and benefits appropriated in reality by the villagers.

Keywords: corporate social responsibility; CSR; coal company; Korba; perception; real benefits; Chhatishgarh; India.

DOI: 10.1504/IJMME.2021.121319

International Journal of Mining and Mineral Engineering, 2021 Vol.12 No.4, pp.251 - 265

Accepted: 29 Aug 2021
Published online: 04 Mar 2022 *

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