Title: Factors influencing industrial relations in the Indian tea industry: study in the Darjeeling, Terai and Dooars regions

Authors: Nirmal Chandra Roy

Addresses: Department of Business Administration (Human Resource), University of Burdwan, 713104, West Bengal, India

Abstract: Since the end of the last century, the Indian tea industry has been going through a major crisis. Poor industrial relations are one of the major causes of this crisis. Keeping this backdrop in mind, the study aims to explore the factors for poor industrial relations and examine the impact of various factors on industrial relations. In the study, opinions from 306 workers have been considered. Factor analysis and multiple regression analyses have been done. The result of factor analysis bought out five prominent factors of industrial relations. These are the 'management aspect', 'employment issue', 'welfare aspect', 'parental care aspect' and 'maintenance aspect'. Further, multiple regression analysis has been performed to assess the impact of the identified factors on industrial relations. The result shows that the 'management aspect' has the highest positive impact on industrial relations. However, 'parental care aspect' and 'maintenance aspect' have a negative impact on industrial relations.

Keywords: tea industry; Dooars; Terai; Darjeeling; industrial relations; factors affecting industrial relation.

DOI: 10.1504/IJICBM.2022.120920

International Journal of Indian Culture and Business Management, 2022 Vol.25 No.1, pp.72 - 85

Received: 11 Sep 2020
Accepted: 13 Jan 2021
Published online: 17 Feb 2022 *

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