Title: The role of servant leadership and work engagement in improving extra-role behaviour and teacher performance

Authors: Yustinus Budi Hermanto; Veronika Agustini Srimulyani

Addresses: Management Study Program, Darma Cendika Catholic University, Surabaya, Indonesia ' Management Study Program, Business Faculty, Widya Mandala Surabaya Catholic University, Indonesia

Abstract: The maximum performance of the teachers is a strategic key for schools to realise the objectives of their organisations. This study aimed to provide empirical evidence regarding several essential factors that affect teacher performance, i.e. servant leadership, work engagement, and extra-role behaviour. Besides, this study also investigated the direct and indirect effects of servant leadership behaviour on improving the performance of permanent teachers in high schools and vocational high schools of the cities in East Java and the eastern part of Central Java. Using the t-test and path analysis with the p-values < 0.050 and all t-values > 2.000, the results obtained was that the practice of servant leadership principals directly and positively affects work engagement, extra-role behaviour, and teacher performance. The results of the tests proved that extra-role behaviour and employee performance could be improved through the practice of servant leadership and increased work engagement.

Keywords: servant leadership; work engagement; extra-role behaviour; ERB; teacher performance.

DOI: 10.1504/IJPQM.2022.120711

International Journal of Productivity and Quality Management, 2022 Vol.35 No.1, pp.57 - 77

Received: 04 May 2020
Accepted: 09 Jul 2020

Published online: 04 Feb 2022 *

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