Title: Emotional intelligence - creating a new roadmap for artificial intelligence

Authors: Sharmistha Dey; Chinmay Chakraborty

Addresses: Department of Computational Sciences, Brainware University, Barasat, Kolkata, India ' Department of Electronics and Communication Engineering, Birla Institute of Technology, Mesra, Jharkhand, India

Abstract: Artificial intelligence (AI) changing the world with the power of creating intelligent solutions capable of autonomous decision-making and self-diagnostic abilities. Recent research on AI tends towards the use of emotional intelligence in artificial systems. A clear understanding of human emotion or cognitive behaviour can help an artificial system to become more rational and unbiased while making any decision. If a machine can think or feel like a human, it can be converted into a better decision-making system. This paper has performed a thorough review of state-of-the-art technologies and researches going in this particular field and tries to find out the current roadmap as well as the future trends in this area. This paper presents several types of research that are going on in this area and future trends.

Keywords: affective computing; backpropagation; chatbot; deep learning; emotional artificial intelligence; feature extraction; neural network; psychological sensor; social robot.

DOI: 10.1504/IJESMS.2021.119871

International Journal of Engineering Systems Modelling and Simulation, 2021 Vol.12 No.4, pp.291 - 300

Received: 22 Oct 2020
Accepted: 17 Feb 2021
Published online: 22 Dec 2021 *

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