Title: Does knowledge intensity of industry promote firm's ICT use?: empirical evidence from South Korea

Authors: Jeong Yeon Won; Min Jae Park

Addresses: Department of Business Administration, Seoul School of Integrated Sciences and Technologies (aSSIST), 46, Ewhayeodae 2-gil, Seodaemun-gu, Seoul, South Korea ' Department of E-business, Ajou University, 206 Worldcup-ro, Yeongtong-gu, Suwon, South Korea

Abstract: This paper investigates the factors that influence the digital divide at a corporate level and the effects that external factors (transaction and knowledge intensity of industries) have over the division of company levels. The conceptual framework of this study is based on a theory of planned behaviour (TPB) model to explain the gap between the utilisation of ICT use in companies with a quantitative approach, by collecting a data sample of 4,303 Korean companies participated in national survey of 2016. There exist endogenous factors such as perception of using value, management support and innovation readiness to influence the use of ICT. In addition, the moderating effect of knowledge intensity of industries (KII) has a limited impact on the ICT use. This paper aims to examine the digital divide with an extension of changes from corporations to the industrial structures.

Keywords: digital divide; theory of planned behaviour; TPB; ICT use; firm-level; knowledge intensity; South Korea.

DOI: 10.1504/IJBIS.2020.10023988

International Journal of Business Information Systems, 2021 Vol.38 No.4, pp.532 - 560

Received: 20 Jun 2019
Accepted: 28 Jun 2019

Published online: 22 Dec 2021 *

Full-text access for editors Access for subscribers Purchase this article Comment on this article