Title: IBB model for barcode printers market in India: purchase manager's perspective

Authors: Vinoth Muthulingam; K. Sanathana Lakshmi

Addresses: SRM Institute of Science and Technology, Kattankulathur-603203, Kancheepuram Dt, Tamilnadu, India ' SRM Institute of Science and Technology, Kattankulathur-603203, Kancheepuram Dt, Tamilnadu, India

Abstract: Over the past few decades, the growth of printing market, especially barcode printing has been growing at a rapid rate due to the ever-growing demand. The booming retail sector and the rise in the demand for the point of sales are two factors which drive the barcode printer market. The buying behaviour theory in the barcode printing industry is investigated in detail by conducting questionnaire and performing analysis. The questionnaire is prepared by categorically classifying the factors into four parts. The first part covers the profiles of respondents whereas the second part related to industrial buying behaviour. The third part covers the brand loyalty and determinants. The final part includes the level of switching intentions. The pilot study was carried out among 40 purchase managers at Chennai. The questionnaire was sent through parts to all the sampled units. Hence, the responded samples included for the final study came to 396.

Keywords: industrial buying behaviour; switching intentions behaviour; barcode printers; buying process; selection of suppliers; level of brand loyalty; antecedents of switching intentions; purchase decisions; Chennai region; India.

DOI: 10.1504/IJBEX.2021.119759

International Journal of Business Excellence, 2021 Vol.25 No.4, pp.413 - 431

Received: 24 Jun 2019
Accepted: 29 Aug 2019

Published online: 20 Dec 2021 *

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