Title: A study of organisational determinants influencing employees' behaviour in the educational sector: a scoping review
Authors: Imran Ahmed Shah; Rashid Ali Khuhro; Haroon Bakari
Addresses: Department of Business Administration, ILMA University, Karachi, Pakistan; Faculty of Applied & Human Sciences, Universiti Malaysia Perlis, Malaysia ' Centre for Rural Development Communication (CRDC), University of Sindh, Jamshoro, Sindh, Pakistan ' Sindh University Campus Thatta, University of Sindh, Jamshoro, Sindh, Pakistan
Abstract: The paper aims to study key organisational determinants that would eventually enhance the behaviour of employees in the educational sector, particularly in terms of increased job satisfaction and reduced turnover. The study reviews existing literature systematically to present insights into the organisational determinants that best shape employee behaviour. Only credible databases are used while extracting relevant studies. The study yields the conclusion that educational institutions must ensure fair treatment of employees at all levels, along with practising distributed leadership throughout the organisation. Moreover, the servant leadership style is affirmed to be the best for upper management in order to enhance employee behaviour and garner their commitment towards the organisational objectives. The contribution of the study lies within its implications of generalisability since the context of diverse nations has been reviewed. On the other hand, it also directs opportunities for future researchers employing increasing the number of studies to be reviewed.
Keywords: job satisfaction; educational sector; turnover; employee behaviour; organisational determinants; organisational learning; teachers' commitment; educational leadership; school culture; teachers' engagement; teachers' attitude towards work.
International Journal of Management in Education, 2021 Vol.15 No.6, pp.523 - 543
Received: 18 Jun 2020
Accepted: 26 Dec 2020
Published online: 01 Dec 2021 *