Title: The relationship between the dynamic model of crew resource management and line operational safety audits

Authors: Don Harris; Heikki Mansikka; Kai Virtanen

Addresses: Faculty of Engineering, Environment and Computing, Coventry University, Coventry, UK ' Department of Mathematics and Systems Analysis, Aalto University, Insta DefSec, Tampere, Helsinki, Finland ' Department of Mathematics and Systems Analysis, Aalto University, Helsinki, Finland; Department of Military Technology, Finnish National Defence University, Helsinki, Finland

Abstract: The essential skills underlying crew resource management (CRM) are described in the competency frameworks published by the International Civil Aviation Organization and International Air Transport Association. CRM dynamic model (CRM-DYMO) demonstrated that CRM processes based upon these competency frameworks could be described as a simple input-output-process (IPO) model. This paper illustrates how the major characteristics in the Line Operations Safety Audits (LOSA) threat and error framework relate directly to components in CRM-DYMO. It provides a basis for understanding error within the LOSA framework with respect to a competency-based model of CRM. The approach is illustrated with reference to examples of CRM performance taken from aircraft accident reports. CRM-DYMO forms a practical basis for translating LOSA data into effective CRM training by making explicit the functional linkages between these two constructs.

Keywords: crew resource management; CRM; threat and error management; TEM; evidence-based training; EBT; pilot competencies.

DOI: 10.1504/IJHFE.2021.119047

International Journal of Human Factors and Ergonomics, 2021 Vol.8 No.4, pp.319 - 330

Received: 15 Feb 2021
Accepted: 17 May 2021
Published online: 18 Nov 2021 *

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