Title: Workplace bullying and turnover intention: serial multiple mediation model of negative emotions and affective commitment
Authors: Mariam Anil Ciby; Shikha Sahai; R.P. Raya
Addresses: Department of Management, College of Commerce and Business Administration, Dhofar University, Salalah, Oman ' Department of Management, College of Commerce and Business Administration, Dhofar University, Salalah, Oman ' Department of Management Studies, School of Management, Pondicherry University, Puducherry, India
Abstract: Workplace bullying involves repeated exposure to negative behaviours that need serious attention at the workplaces. Extant research shows that workplace bullying affects turnover intention of the employees. However, there have been limited research efforts towards understanding the multiple mediating mechanisms in the workplace bullying-turnover intention relationship. Drawing from affective events theory, we posit negative emotions and affective commitment as serial multiple mediators in the relationship between workplace bullying and turnover intention. The study was conducted among employees in information technology companies in India. The results indicate that workplace bullying influences turnover intention through serial multiple mediators. This study found that workplace bullying evokes negative emotions, which in turn influences affective commitment and subsequently impacts turnover intention. Negative emotions are the proximal effect of a negative work event like bullying that can provoke employees' attitudes and behaviours. Managing these negative emotions can reduce the deleterious effects of bullying. Future research directions and implications are also discussed.
Keywords: workplace bullying; turnover intention; affective commitment; mediation; negative emotions; serial mediators; affective events theory; AET; bullying; emotions; negative behaviours.
International Journal of Management Practice, 2021 Vol.14 No.6, pp.736 - 750
Received: 06 Dec 2020
Accepted: 22 Jan 2021
Published online: 12 Nov 2021 *