Title: The relationship between social capital, knowledge sharing and trust: a study between baby boomers, X and Y generations

Authors: Hande Özek

Addresses: Department of Business, Yeni Yuzyil University, Istanbul, Turkey

Abstract: In today's work-life, organisations currently are not only facing the rapid change of the external factors such as technology, economy but also striving to adapt new work values and pattern of behaviours in organisational practices within new generations. The aim of this study is to reveal the relation between social capital, knowledge sharing, and trust in the organisation and find out the differences among the generations. A quantitative study was conducted with a total of 327 participants, all actively working in the private sector, in Istanbul, Turkey. The results provided three main findings as follows: social capital has a positive effect on knowledge sharing, trust has a positive effect both on knowledge sharing and social capital, and there are differences among the generations in social capital, knowledge sharing and trust.

Keywords: social capital; structural social capital; SSC; cognitive social capital; CSC; relational social capital; RSC; knowledge sharing; trust; capability trust; benevolence trust; integrity trust; baby boomers; X generation; Y generation; sustainable competitive advantage.

DOI: 10.1504/GBER.2021.118706

Global Business and Economics Review, 2021 Vol.25 No.3/4, pp.292 - 312

Received: 01 May 2020
Accepted: 21 Oct 2020

Published online: 03 Nov 2021 *

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