Title: AI transformation in retail sectors

Authors: M. Sivaram; V. Porkodi; Manivel Kandasamy; A. Sasikala

Addresses: Department of Computer Networking, Lebanese French University – Erbil, Kurdistan Region, Iraq ' Department of Information Technology, Lebanese French University – Erbil, Kurdistan Region, Iraq ' United Health Group, USA ' Department of EEE, Sri Sairam Institute of Technology, Tambaram, Chennai-44, India

Abstract: The retail industry is growing vastly with large volumes of resources and increase challenges from new technologies. Today, the world is witnessing the occurrence of artificial intelligence (AI) technology which provides solutions to many complications faced by individuals in various sectors. Novel ways to organise economic activities are emerging which is facilitated by artificial intelligence. AI presents the advantages of increased safety and lowers costs in international as well as domestic payment transactions. It can reinstate paper-based and manual purchase orders and other trade documents, using 'smart' contracts. AI makes a dramatic impact on the retail sector. The use of AI technology has the potential to change the retail industry by introducing new ways of transacting that are expected to change the traditional ways in which enterprise exchange data and money. With the innovation of AI, the retail industry is developing vastly and has also paved the ways for seamless accessibility of processes anytime and anywhere.

Keywords: retail sectors; supply chain management; retail use cases; artificial intelligence.

DOI: 10.1504/IJPSPM.2021.118680

International Journal of Public Sector Performance Management, 2021 Vol.8 No.3, pp.230 - 235

Received: 20 Feb 2019
Accepted: 15 May 2019
Published online: 03 Nov 2021 *

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