Title: Human resource challenges in NGOs: need for sustainable HR practices

Authors: Akansha Mer; Amarpreet Singh Virdi

Addresses: Department of Commerce & Management, Banasthali Vidyapith, Rajasthan, India ' Department of Management Studies, Kumaun University (Bhimtal Campus), Nainital, Uttarakhand, India

Abstract: The study aims to gain insight into various human resource challenges confronted by registered regional NGOs. The research employs an exploratory design. Multiple case study method is used. Data were collected from 6 registered regional NGOs, by conducting one to one semi-structured interviews. Data were analysed using NVivo 12 pro software. The findings of the study provide strong evidence of salary, followed by employment insecurity, workload and employee turnover as major challenges confronted by registered NGOs. The novelty of the study stems from three new insights: (i) unethical practice of taking back some part of salary by the employer from employees; (ii) the intensity of job insecurity and salary issues were less in one of the NGOs that used the concept of social enterprise for supporting their mission; (iii) a new trend is emerging, wherein employees of NGOs are seeking job opportunities (as salary does not commensurate with their efforts) in vacant positions in the societies, which are associate organisations of their funding agency/corporate donors' trust.

Keywords: human resource challenges; challenges; NGOs; non-government organisations; sustainable; HR practices; human resource practices; salary; job insecurity; employee turnover.

DOI: 10.1504/WREMSD.2021.118662

World Review of Entrepreneurship, Management and Sustainable Development, 2021 Vol.17 No.6, pp.818 - 837

Accepted: 28 Mar 2021
Published online: 22 Oct 2021 *

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