Title: A simulation model for customer-supplier cooperation in the telecom supply chain

Authors: Jaouher Mahmoudi, Jacques Lamothe, Caroline Thierry

Addresses: Office National d'Etudes et de Recherches Aerospatiales, ONERA/DCSD, BP 4025 – F-31055 Toulouse Cedex 4, France. ' Ecole des Mines d'Albi Carmaux, Centre de Genie Industriel, Campus Jarlard, 81013 Albi CT Cedex 09, France. ' Office National d'Etudes et de Recherches Aerospatiales, ONERA/DCSD, BP 4025 – F-31055 Toulouse Cedex 4, France

Abstract: Telecom supply chains are subject to instabilities and uncertainties that make substantial the risks handled by the chain actors. This paper demonstrates that the exchange or sharing of reliable information improves both actors| and SC|s performance. In particular, this paper presents a system and implementation methodology that evaluates the risks of an actor|s behaviour (capacity-requirements–planning behaviour, supply behaviour) on the performance of other actors and of the whole supply chain.

Keywords: telecom supply chains; simulation model; capacity requirements; capacity planning; performance measurement; risk management; information sharing; customer-supplier relationship; supply chain cooperation; supply chain management; SCM; telecommunications; supply chain performance; performance measurement.

DOI: 10.1504/IJBPM.2007.011862

International Journal of Business Performance Management, 2007 Vol.9 No.2, pp.188 - 205

Published online: 28 Dec 2006 *

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