Title: How can knowledge sharing be influenced by organisational social capital, workplace friendship, team culture and public service motivation in the public sector?

Authors: Phuong Nguyen; Ngan Thi Thanh Nguyen; Quyen Thi Thuy Nguyen; Ngan Thi Thanh Vo; Vuong Phuong Dinh

Addresses: Center for Public Administration, International University, Vietnam National University-HCMC, Vietnam ' The School of Business Administration, University of Labour and Social Affairs (Campus 2), Ho Chi Minh City, Vietnam ' Library Center, Ho Chi Minh City Cadre Academy, Vietnam ' The School of Business, International University, Vietnam National University-HCMC, Vietnam ' The School of Management, University of Economics Ho Chi Minh City, Vietnam

Abstract: This paper establishes a research model of knowledge sharing in the public sector and clarifies why some organisations have good knowledge sharing while others do not. Our model's antecedents of knowledge sharing include attitude, public service motivation (PSM), organisational social capital (OSC), workplace friendship, and team culture. Using structural equation modelling, we analysed a survey of 343 managers of public organisations in Southern Vietnam. We found that attitudes toward knowledge sharing, OSC, and workplace friendship significantly influenced knowledge sharing. In contrast, PSM and team culture had no direct impacts on knowledge sharing. This study also highlights some theoretical contributions and makes specific recommendations for motivating public servants to participate in knowledge-sharing activities. Notably, public sector leaders can promote knowledge sharing in the workplace by creating the right mindset and environment, mobilising available social capital, creating a mutual target focus, sharing trust, and enhancing friendship.

Keywords: knowledge sharing; organisational social capital; OSC; attitude; public service motivation; PSM; workplace friendship; team culture.

DOI: 10.1504/JIBED.2021.118276

Journal for International Business and Entrepreneurship Development, 2021 Vol.13 No.2, pp.129 - 151

Received: 02 Jan 2021
Accepted: 10 May 2021

Published online: 18 Oct 2021 *

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