Title: Product quality improvement

Authors: D.S. Saroso, D.N.P. Murthy

Addresses: Division of Mechanical Engineering, The University of Queensland, Q 4072, Australia. ' Division of Mechanical Engineering, The University of Queensland, Q 4072, Australia

Abstract: Product quality improvement is a complex process and must be done from an overall business perspective that takes into account the technical, commercial, environmental and managerial aspects. Effective quality improvement requires a proper understanding of the different notions of quality and an approach to evaluate different options for improvement. This paper looks at these two issues.

Keywords: product quality; quality notions; improvement process; quality improvement; product life cycle

DOI: 10.1504/IJTM.2007.011802

International Journal of Technology Management, 2007 Vol.37 No.1/2, pp.29 - 49

Published online: 23 Dec 2006 *

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