Title: The impact of information sharing on organisational performance: a supply chain perspective

Authors: Musah Osumanu Doumbia; Iddrisu Awudu; Mariama Yakubu; Saeb F. Al Ganideh

Addresses: Department of Procurement and Supply Chain Management, Accra Technical University, P.O. Box GP 561, Barnes Road, Accra, Ghana ' Quinnipiac University, 275 Mt. Carmel Avenue, Hamden, Ct. 06518, USA ' Fire Science and Emergency Management Department, University of New Haven, 300 Boston Post Rd., West Haven, CT 06516, USA ' Faculty of Business, Al Zaytoonh University of Jordan, Amman, Jordan

Abstract: This study investigates the effects of supply chain management (SCM) practices on organisational performance in pharmaceutical industries. The relationship between SCM practices and organisational performance based on performance metrics such as productivity, efficiency, profitability, market share, return on investment and sales are examined. We developed a novel methodology based on structural equation model by combining a qualitative and quantitative approach. We also considered 119 pharmaceutical companies as we formulated set of hypotheses based on the positive influence of supply chain management practices on organisational performance and SCM practices and supply chain performance. The results show that strategic purchasing, customer relationship management, strategic supplier relationship, information sharing and internal lean practices are significant predictors of organisational performance. In addition, we find that information sharing, although relevant in the supply chain, does not impact organisational performance.

Keywords: supply chain; pharmaceutical; performance; information sharing; organisation.

DOI: 10.1504/IJBPSCM.2021.117907

International Journal of Business Performance and Supply Chain Modelling, 2021 Vol.12 No.3, pp.282 - 305

Received: 21 Mar 2020
Accepted: 05 Apr 2021
Published online: 04 Oct 2021 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article