Title: A hybrid MCDM approach for evaluating the financial performance of public sector banks in India

Authors: Sanjay Gupta; Manoj Mathew; Ginni Syal; Jinesh Jain

Addresses: Sri Aurobindo College of Commerce and Management, Ludhiana, India; Panjab University, Chandigarh, India ' Department of Mechanical Engineering, SSIPMT, Raipur, CG, India ' University School of Business, Chandigarh University, Gharaun, Mohali, Punjab, India ' Sri Aurobindo College of Commerce and Management, Ludhiana, India; Panjab University, Chandigarh, India

Abstract: Sustainability and development of banking system results in stable and efficient economic performance of the country. Accurate utilisation of financial resources aids in maintaining a smooth flow of finances across the countries. Therefore, it becomes mandatory to measure the financial performance of the banks under public sector in order to ensure transparent working and flow of money within as well as across the countries. In this study, it has been aimed to evaluate the financial performance of public sector undertaking (PSU) banks, forming part of PSU bank nifty index, those who operate in the Indian capital market between the years 2013-2014 and 2017-2018. The financial performance is evaluated using a hybrid MCDM method, i.e., CRITIC-TOPSIS. The CRITIC is used to determine the weights of nine criteria and TOPSIS is used to calculate the final performance score and ranking of PSU banks. The overall performance is calculated using interval valued TOPSIS (IV-TOPSIS). It is rare to find financial analysis of public sector banks in India due to less risk of closure of the business. Therefore, the present paper has initiated to assess the financial performance of public sector banks in India in order to find out the financial standing of banks in the public sector in the pressure of various banks in private sector as well as foreign banks.

Keywords: financial performance; CRITIC-TOPSIS; multi-criteria decision making; MCDM; IV-TOPSIS; PSU banks; India.

DOI: 10.1504/IJBEX.2021.117648

International Journal of Business Excellence, 2021 Vol.24 No.4, pp.481 - 501

Received: 19 May 2019
Accepted: 25 Jul 2019
Published online: 20 Sep 2021 *

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