Title: Developing a model to assess the organisational readiness for business process reengineering implementation (case study: a manufacturing firm)

Authors: Samaneh Raeesi Nafchi; Farid Saeedi; Mohammad Reza Fathi

Addresses: Department of Management, Lamerd Higher Education Center, Lamerd, Fars, Iran ' Department of Management, Lamerd Higher Education Center, Lamerd, Fars, Iran ' Department of Management, Lamerd Higher Education Center, Lamerd, Fars, Iran

Abstract: Implementing the business process reengineering (BPR) projects needs essential organisational prerequisites. Lacking proper infrastructures and prerequisite cause harmful effects and make the BPR unprofitable. It is suggested to introduce the readiness assessment in order to decrease such risks and measure the company's tendency for BPR implementation. In this research, BPR implementation readiness assessing factors have been extracted from previous researches. The required data is gathered through questionnaires which distributed among 229 BPR, BPM, and quality management experts. The exploratory factor analysis (EFA) method was used to evaluate test score validity. Confirmatory factor analysis (CFA), structural equation modelling (SEM) methods and AMOS 18 tested the proposed model and determined the factors importance. Study results show that cultural factors, strategic factors, and project management factors are the most important factors to assess the organisational readiness for BPR implementation.

Keywords: business process reengineering; BPR; readiness assessment; confirmatory factor analysis; CFA; AMOS.

DOI: 10.1504/IJPMB.2021.117282

International Journal of Process Management and Benchmarking, 2021 Vol.11 No.5, pp.636 - 657

Received: 20 May 2019
Accepted: 02 Jul 2019
Published online: 31 Aug 2021 *

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