Authors: José Márcio De Castro; Helen Aquino
Addresses: Department of Business Administration, Pontifical Catholic University of Minas Gerais, Av. Itaú, no. 525, Bairro Dom Cabral, Cep: 30535-012, Belo Horizonte, Minas Gerais, Brazil ' Ezequiel Dias Foundation, Rua Conde Pereira Carneiro, no. 80, Bairro Gameleira, Cep: 30510-010, Belo Horizonte, Minas Gerais, Brazil
Abstract: Knowledge transfer becomes a complete process when the receiving company not only implements, but also internalises the knowledge transferred. Thus, internalisation is considered as an effective result of knowledge transfer. The adoption of new practices can occur because of institutional pressure. This paper aims to analyse and understand the effect of institutional pressure on the internalisation of quality practices through a knowledge transfer process, considering the source's disseminative capacity and receiver's absorptive capacity. A longitudinal case study was conducted, involving nine years (2008-2016) of data and information collection, taking as a case one of the most important public health, science, and technology institutions in Brazil. The results show that institutional pressure plays a moderating role in knowledge internalisation, having contributed to the adoption of new practices by the receiver. Greater institutional pressure on knowledge internalisation is inversely related to the source's disseminative capacity and the receiver's absorptive capacity.
Keywords: knowledge internalisation; absorptive capacity; disseminative capacity; institutional pressure.
International Journal of Management Practice, 2021 Vol.14 No.5, pp.561 - 579
Received: 26 Aug 2019
Accepted: 15 Sep 2020
Published online: 31 Aug 2021 *