Title: Educational data quality management: lessons learned from a public university in Indonesia

Authors: Syukron Ma'mun; Achmad Nizar Hidayanto; Ayed Said Alwadain; Dedi Iskandar Inan; Naraphorn Paoprasert

Addresses: Faculty of Computer Science, Universitas Indonesia, Kampus UI Depok, 16424, Indonesia ' Faculty of Computer Science, Universitas Indonesia, Kampus UI Depok, 16424, Indonesia ' Computer Science Department, Community College, King Saud University, P.O. Box 2454, Riyadh 11451, Saudi Arabia ' The University of Papua, Manokwari West Papua, 98314, Indonesia ' Department of Industrial Engineering, Faculty of Engineering, Kasetsart University, Bangkok, 10900, Thailand

Abstract: The researchers conducted this study at one of the faculties in a public university in Indonesia. The purpose of this study was to evaluate the data quality of the human resource information system (HRIS). The data was analysed based on the Ministry of Research, Technology, and Higher Education Regulation, No. 16, 2016. This study began with a questionnaire to determine the maturity level of the data quality management. Then, to determine whether the HRIS criteria could be measured, the researchers conducted interviews. Based on the analysis, the researchers found that the agreement between the HRIS application and the criteria measures was 36.5% for completeness, 69.5% for validity, and 14.3% for the accuracy dimensions. The last dimension, novelty, could not be determined as no information was available on data change time. The researchers suggested that the faculty need to implement data quality management.

Keywords: data quality management; data quality management maturity level; total data quality management; TDQM; educational data; learning and innovation data quality; Indonesia.

DOI: 10.1504/IJIL.2021.117234

International Journal of Innovation and Learning, 2021 Vol.30 No.2, pp.201 - 219

Received: 16 Nov 2019
Accepted: 30 Nov 2020

Published online: 24 Aug 2021 *

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