Title: Linking knowledge management and innovation management in e-business

Authors: Ming-Chang Lee, To Chang

Addresses: Department of Information Management, Fooyin University, Ta-Liao Hsiang Kaohsiung County, Taiwan. ' Department of Information Management, Shu-Te University, Yanchao Hsiang, Kaohsiung County, Taiwan

Abstract: Knowledge lies at the very heart of innovation. A firm|s ability to create, store and transfer knowledge about technologies, customer needs, and the innovation process itself may well determine success in bringing new products or services to the market. Systemic innovations requiring multiple companies to change in a coordinated fashion include recent advances in supply chain management, increasing use of enterprise resource planning, and the prefabrication of component system. One such conceptualisation is proposed in this paper, a framework for developing organisational knowledge management system for e-business model innovation, including theory framework of knowledge, innovation management, and e-business. It concludes that such an innovative model must be central to the enterprise operation.

Keywords: knowledge management; innovation management; e-business; customer relationship management; CRM; supply chain management; SCM; business process reengineering; BPR; enterprise resource planning; ERP.

DOI: 10.1504/IJIL.2007.011690

International Journal of Innovation and Learning, 2007 Vol.4 No.2, pp.145 - 159

Published online: 15 Dec 2006 *

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