Title: Towards a LSRO model of industrial performance improvement: a case study of LSRO model implementation in an industrial SME

Authors: Badr Elwardi; Anwar Meddaoui; Ahmed Mouchtachi; Ahmed En-Nhaili

Addresses: Laboratory of Structure Engineer, Smart Intelligent Systems and Electrical Energy, Doctoral Studies Center (CEDoc), Higher National School of Arts and Crafts Casablanca, Casablanca, Morocco ' Laboratory of Structure Engineer, Smart Intelligent Systems and Electrical Energy, Doctoral Studies Center (CEDoc), Higher National School of Arts and Crafts Casablanca, Casablanca, Morocco ' Laboratory of Structure Engineer, Smart Intelligent Systems and Electrical Energy, Doctoral Studies Center (CEDoc), Higher National School of Arts and Crafts Casablanca, Casablanca, Morocco ' Laboratory of Structure Engineer, Smart Intelligent Systems and Electrical Energy, Doctoral Studies Center (CEDoc), Higher National School of Arts and Crafts Casablanca, Casablanca, Morocco

Abstract: The globalisation recognised in this century engages the third world to a strange competitive economic environment. The Moroccan Government highlights some emergency decisions to support the small and medium enterprises (SME) like decrease taxes and facilitate enterprise creation cost and procedure however those actions remain insufficient toward the external promotion reflected on delay, quality and cost of products and services. Hence, emergence of lean manufacturing system (LMS) came to resolve this problem by improving productivity and management system. However, for many manufacturers, especially SME, these concepts stay very difficult to implement and maintain. In this perspective, this work aims to overcome the optimum steps to install the advanced LSRO model to improve both productivity and performance with low cost. These implementation steps of LSRO model has been proposed through a case study relating basic concepts of LMS and management by objectives (MBO). Nevertheless, few works related to this field make academic research and industry closer, our work falls within this context through the industrial productivity improvement. This paper also proposes some research perspectives aiming to complete this research axis by enhancing the presented model through other industrial experiments and studies.

Keywords: ISO 9001; lean manufacturing system; key performance indicators; maturity model; VDA; LSRO model; IATF16949.

DOI: 10.1504/IJPMB.2021.116562

International Journal of Process Management and Benchmarking, 2021 Vol.11 No.4, pp.584 - 600

Received: 02 Jan 2019
Accepted: 20 Apr 2019

Published online: 28 Jul 2021 *

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