Title: Is organisational culture a hurdle in online knowledge sharing? A conceptual view

Authors: Imran Ullah Khan; Abel Usoro; Malcolm Crowe

Addresses: Engineering and Informatics, University of Sussex, Brighton, BN1 9RH, UK ' School of Computing and Engineering, University of The West of Scotland, PA1 2BE, UK ' School of Computing and Engineering, University of The West of Scotland, PA1 2BE, UK

Abstract: In the knowledge economy, sharing the key resource-knowledge - is a key challenge. A virtual community (VC), which is a socio-technological system, is considered as a suitable tool to meet the challenge. However, many issues regarding sharing knowledge through VCs need to be addressed. One of such issues is organisational culture. The paper aims to conceptualise the relationship between knowledge sharing and organisational culture in an online environment like VCs. The research uses the organisational cultural model developed by Khan and Usoro. The model consists of support, coordination, innovation and rules orientations. The research hypothesised that support, coordination and innovation orientations have positive relationships with knowledge sharing in online environments while rules orientation has a negative relationship. The research is a conceptual study and based on literature study. In future studies, data will be collected from VCs to test the model.

Keywords: virtual communities; knowledge sharing; organisational culture; knowledge management; online trust; knowledge sharing systems.

DOI: 10.1504/IJBIS.2021.116082

International Journal of Business Information Systems, 2021 Vol.37 No.3, pp.336 - 347

Received: 03 Apr 2018
Accepted: 07 Dec 2018
Published online: 09 Jul 2021 *

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