Title: Evaluating the critical enablers of upward influence tactics using the DEMATEL framework in Indian iron and steel industries

Authors: Shakti Chaturvedi

Addresses: School of Management Studies, REVA University, Rukmini Knowledge Park, Kattigenahalli, Bengaluru, Karnataka 560064, India

Abstract: This research emphasises on ascertaining 14 major enablers of upward influence tactics in the iron and steel industries across Chhattisgarh, Raipur, India. The DEMATEL approach was used to establish cause-effect relationships among these enablers of upward influence tactics. The present study concludes that the 14 enablers of influence tactics are knitted together with each other and one enabler can act as the cause of many other enablers of upward influence tactics. Cause-effect relationships were drawn, and it made possible for subordinates in the organisation to find out the primary causal enablers of influence tactics which they can put into practice for attaining career success. The novel commitments of this exploration are the application of the methodology and its coverage. The present study holds importance as it is difficult to find even one quantitative study which can assess enablers of upward influence tactics in the human resource area particularly.

Keywords: enablers; DEMATEL; critical success factors; upward influence tactics; career success; India.

DOI: 10.1504/IJBEX.2021.115752

International Journal of Business Excellence, 2021 Vol.24 No.2, pp.143 - 168

Received: 16 Dec 2018
Accepted: 24 Jun 2019
Published online: 21 Jun 2021 *

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