Title: Organisational justice and job engagement predicating work performance

Authors: Taghrid S. Suifan; Rateb J. Sweis; Niveen M. Alsayyed; Basheer A. Kilani; Majed M. Juaid

Addresses: Department of Business Management, The University of Jordan, Jordan ' Department of Business Management, The University of Jordan, Jordan ' Department of Business Management, The University of Jordan, Jordan ' Department of Business Management, The University of Jordan, Jordan ' Department of Business Management, The University of Jordan, Jordan

Abstract: This paper aims to determine the predicating roles that organisational justice and job engagement in the workplace play in improving work performance. The study utilised a mixed methodology that encompassed factor analysis, and analysis of variance using simple and multiple regressions aiming to test the research hypotheses and to explore the nature of relationship among the research variables. This study's findings reveal that both job engagement and organisational justice have a significant positive effect on work performance. They also show that both organisational justice and job engagement establish employees' work performance and that job engagement significantly mediates the effect of justice on the employee's performance level. The chosen sample of 328 employees was markedly small to be considered an accurate representation of the entire airline industry in Jordan. In addition, because the items in the survey questionnaire were fixed, some important pieces of information might not have been captured for analysis.

Keywords: organisational justice; work performance; job engagement; job satisfaction; competitive advantage; organisational citizenship behaviour; organisational support; Jordan airlines industry.

DOI: 10.1504/IJBEX.2021.115376

International Journal of Business Excellence, 2021 Vol.24 No.1, pp.1 - 23

Received: 03 Dec 2018
Accepted: 18 Jun 2019

Published online: 01 Jun 2021 *

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