Title: Emergence of ISO 9001:2015 standard and its linkage with world class manufacturing strategies

Authors: M. Santhose; V. Senthil; S.R. Devadasan; K. Balakrishnan

Addresses: Department of Mechanical Engineering, Coimbatore Institute of Technology, Coimbatore – 641014, Tamil Nadu, India ' Coimbatore Institute of Technology, Coimbatore – 641014, Tamil Nadu, India ' Department Production Engineering, PSG College of Technology, Coimbatore – 641004, Tamil Nadu, India ' Department of Mechanical Engineering, Government Engineering College, Thrissur – 680009, Kerala, India

Abstract: Right from the days of their release, ISO 9000 series standards-based quality management system (QMS) has been implemented in large number of organisations. Whenever revisions were made, organisations tuned their QMS to adhere to the respective revised version of ISO 9000 series standards. This kind of need has arisen now due to the release of ISO 9001:2015 standard. In the context of observing this need, the survey reported in this paper was carried out with the objective of exploring the nuances of ISO 9001:2015 standard and its implementation trend in organisations. The results of this survey have indicated that the organisations are now slowly turning their QMS to adhere to the stipulations of ISO 9001:2015 standard. Further, in this article, the need of integrating 'total productive maintenance' (TPM) with the ISO 9001:2015 standard-based QMS is pointed out. This article is concluded by claiming that such integration and its implementation will enable the modern organisations to attain world class manufacturing goals.

Keywords: quality management system; QMS; ISO 9001:2015 standard; world class manufacturing strategies; knowledge management; SIPOC; PDCA; total productive maintenance; TPM.

DOI: 10.1504/IJPQM.2021.115257

International Journal of Productivity and Quality Management, 2021 Vol.33 No.1, pp.46 - 56

Received: 12 Aug 2019
Accepted: 01 Nov 2019
Published online: 26 May 2021 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article