Title: Exploring workplace expectations: an empirical study on Millennials of India

Authors: Karuna Prakash; Prakash Tiwari; Vijay Kumar Jain

Addresses: DIT University, Mussorrie Diversion Road, Makkawala, Dehradun, Uttarakhand 248009, India ' DIT University, Mussorrie Diversion Road, Makkawala, Dehradun, Uttarakhand 248009, India ' DIT University, Mussorrie Diversion Road, Makkawala, Dehradun, Uttarakhand 248009, India

Abstract: As we look ahead into the future, we see an abundance of young professionals entering into the labour market. Literature suggests that different generations at the workplace differ in their values, attitudes, behaviours and ways of working. Managers find it difficult to set equilibrium among the generations at the workplace and the reason is the lack of understanding of the Millennial behaviour and expectations they have from the workplace. This paper looks deeper into the various attributes and features that Millennials expect from the workplace. Focus group interviews were initially conducted to identify the attributes that Millennials expect from the workplace. A questionnaire was then formulated and circulated to collect the responses. The results have shown that the millennial generation finds it extremely important that the workplace where they are employed must provide them with opportunities for growth and development also comprise occasions to develop their leadership skills.

Keywords: Millennials; expectations; workplace; organisational attributes; generations; India.

DOI: 10.1504/WREMSD.2021.114437

World Review of Entrepreneurship, Management and Sustainable Development, 2021 Vol.17 No.2/3, pp.124 - 141

Received: 17 Oct 2019
Accepted: 04 Feb 2020

Published online: 15 Apr 2021 *

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