Title: Analysing the mediating effect of leader-member exchange on the relationship between servant leadership and organisational commitment

Authors: Arun Aggarwal; Kamrunnisha Nobi; Dinesh Jaisinghani; Geeti Sharma

Addresses: Chitkara Business School, Chitkara University, Punjab – 140401, India ' Department of Commerce, Mata Ganga Khalsa College, Manji Sahib Kottan, Punjab University, Chandigarh – 141412, India ' Department of Management, International Management Institute, New Delhi – 110016, India ' Department of Management Studies, IMS Ghaziabad University Courses Campus, Ghaziabad – 201015, India

Abstract: The objective of the current research is to analyse the mediating role of leader-member exchange on the relationship between servant leadership and organisational commitment. In order to achieve this objective, the data was collected from 524 full-time employees working in five companies of the information technology sector operating in northern India. Results of the structural equation modelling (SEM) analysis revealed that servant leadership has a significant and positive impact on leader-member exchange. Further, servant leadership has a positive impact on organisational commitment. Leader-member exchange has a positive impact on employees' commitment level except for continuance commitment. Finally, the results of the mediational analysis show that servant leadership mediates the relationship between leader-member exchange and affective, continuance and normative commitment.

Keywords: servant leadership; leader-member exchange; affective commitment; continuance commitment; normative commitment; emotional healing; altruistic calling; wisdom; persuasive mapping; organisational stewardship.

DOI: 10.1504/IJEBR.2021.113144

International Journal of Economics and Business Research, 2021 Vol.21 No.2, pp.287 - 303

Received: 10 Dec 2019
Accepted: 13 Mar 2020

Published online: 22 Feb 2021 *

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