Title: The management of job autonomy in a fintech: the employees' point of view

Authors: Ana Luiza Szuchmacher Verissimo Lopes; Adriana Victoria Garibaldi De Hilal

Addresses: COPPEAD Graduate School of Business, Federal University of Rio de Janeiro (UFRJ), Rua Pascoal Lemme 355, Ilha do Fundão, 21941-918 Rio de Janeiro, Brazil ' COPPEAD Graduate School of Business, Federal University of Rio de Janeiro (UFRJ), Rua Pascoal Lemme 355, Ilha do Fundão, 21941-918 Rio de Janeiro, Brazil

Abstract: The present study examined the perceived job autonomy of technology professionals working full time in an innovative organisation that provides services and products based on the new digital technology. For that, a single case study was conducted in a Brazilian fintech company. Results suggest that the opportunity to express points of view and ideas is critical to the employees' self-perceived autonomy and therefore to their motivation. The control of employees' activities and initiatives is accomplished through soft mechanisms such as organisational culture, communication, and orientation. These control mechanisms are not contradictory to the self-perception of autonomy, quite the contrary; they are perceived as autonomy promoters.

Keywords: job autonomy; intrinsic job motivation; fintech; innovation; organisational culture; organisational control; Brazil.

DOI: 10.1504/IJBIR.2021.112817

International Journal of Business Innovation and Research, 2021 Vol.24 No.2, pp.218 - 237

Received: 17 May 2019
Accepted: 06 Jun 2019

Published online: 18 Jan 2021 *

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